アカウント削除

アカウント削除のご案内

アプリの削除とLifeDueアカウントの削除は別の手続きです。アプリ内で削除できない場合は、以下の公開窓口から削除を依頼できます。

アプリ削除とアカウント削除の違い

Uninstalling the app does not automatically delete server account data, LifeDue items, file records, support records, or legally retained logs. A separate account deletion request is required.

削除リクエストの流れ

  1. 1First check whether account deletion is available in the app settings or account management screen.
  2. 2If you cannot access the app or cannot complete deletion inside the app, submit the required request details by email.
  3. 3After ownership verification, we will explain the deletion scope and processing result.

リクエストに含める情報

Use the same items below when sending your deletion request. These fields will later be used as the administrator intake form.

Account email
Requester name
Deletion request reason
Whether you can still access the app
Additional details
Confirmation that you understand ownership verification and deletion scope
メールで削除を依頼

zorleno.co@gmail.com

削除時に確認するデータ

  • Account profile and authentication information
  • LifeDue items, categories, reminders, payment account names, and attached file records
  • Support emails, operation logs, and records that must be retained under applicable law

注意事項

  • Some records may be retained for the statutory period if retention is required by law.
  • Deletion requests are handled through the same contact channel used for privacy inquiries.
  • Before store submission, keep the in-app deletion path and this public guide consistent.