Support

Support

Find answers to common questions, or contact us if you need help with LifeDue.

Contact us

For questions, bug reports, or privacy requests, email us with your account email and a short description.

Email support

zorleno.co@gmail.com

You can also send a message from Settings > Contact Us in the app.

We usually reply within a few business days.

Frequently asked questions

Q.01Is LifeDue free?

Yes. LifeDue is free and supported by ads. Banner ads appear in the app. When you save a new item or save changes to an existing one, you watch one short video ad, and after watching it to the end you get a 30-minute pass to add and edit items without ads. If no ad is available, your item is saved anyway. Viewing items, reminders, widgets, deleting items, and marking them done are never limited.

Q.02How do reminders work?

Reminders are scheduled as notifications on your phone. For each item you choose how many days before the due date to start and what time to be reminded. Please allow notifications for LifeDue in your device settings; battery-saving modes can delay them.

Q.03Will I lose my items if I change phones?

No, as long as you have linked an account. Your items are saved to your LifeDue account, so sign in with the same email, Google, or Apple account on your new phone to see them again. If you use LifeDue as a guest, link an account before switching phones.

Q.04How do I delete my account?

Open Settings in the app and tap Delete Account. Your account, items, and attached photos are deleted immediately. If you can no longer open the app, you can request deletion by email.

Q.05Can I use LifeDue without an account?

Yes. Tap Start without signing in to use LifeDue as a guest. Your items are saved to a guest account on our server, but if you delete the app or sign out before linking an account, they cannot be recovered. Go to Settings > Link an account to keep your data and connect Google, Apple, or email to keep everything.

Q.06What happens when a due date passes?

LifeDue does not change your dates on its own. Past items stay visible with a D+ counter so you can check them and mark them as done. For items with a start date and repeat rule, the next cycle is calculated from the start date.

Q.07Can I attach photos?

Yes. You can attach one photo per item, such as a receipt, warranty card, or contract. Deleting the item or your account also deletes the photo.

Q.08How do I add the LifeDue widget?

On iPhone, touch and hold an empty area of the home screen, tap +, search for LifeDue, and add the widget. On Android, touch and hold the home screen, tap Widgets, and choose LifeDue, or tap Add widget in the app. The widget shows your next three due dates.

Q.09How can I change my ad privacy choices?

LifeDue always requests non-personalized ads. Where UMP requires it, Settings > Ad Privacy Options lets you manage ad consent. Non-personalized ads may still involve SDK data collection; see the Privacy Policy.

Q.10Which languages are supported?

LifeDue is available in 20 languages. The app follows your device language, and you can change it in Settings.

Q.11How do I contact support?

Use Settings > Contact Us in the app, or email us. We usually reply within a few business days.

Account and privacy