Exclusão de conta

Excluir sua conta do LifeDue

Você pode excluir sua conta do LifeDue e todos os dados a qualquer momento, direto no app. Se não conseguir mais abrir o app, pode pedir a exclusão por e-mail.

Excluir no app (imediato)

  1. Abra o LifeDue e entre na conta que deseja excluir.
  2. Acesse Configurações > Excluir conta.
  3. Confirme. Sua conta e seus dados são excluídos imediatamente e você sai da conta.

Deleting the app from your phone does not delete your account. Please delete the account first if you no longer want to use LifeDue.

Solicitar por e-mail (se não conseguir abrir o app)

Send a request from the email address you use for LifeDue so we can confirm that you own the account. If you signed in with Apple using a hidden email, tell us the sign-in method and we will help you verify ownership.

Account email
Sign-in method (email, Google, or Apple)
Reason for deletion (optional)
Additional details
Confirmation that you are the account owner
Solicitar exclusão por e-mail

zorleno.co@gmail.com

What is deleted

  • Your sign-in account (email, password hash, Google or Apple sign-in link)
  • Your profile, settings, and consent records
  • All items, payment account names, reminder settings, and custom categories and templates
  • Images attached to your items
  • Your support inquiries and usage and rewarded-ad records

What is not deleted by us

  • Data stored only on your phone, such as scheduled reminders, the remaining time of the 30-minute ad pass, and ad consent choices, is removed when you delete the app.
  • Advertising data held by Google is handled under Google's own policies. On Android you can also reset or delete your advertising ID in device settings.
  • Records we must keep by law, if any, are kept only for the required period and then deleted.

How long it takes

  • In-app deletion: immediate.
  • Email request: after we confirm ownership, we delete the account without undue delay and within 30 days at the latest, and email you when it is done.
  • Copies in our hosting provider's backups, if any, are overwritten in the normal backup cycle and are never restored to the Service.